Outsourcing and Call Center Blog

27 June, 2007

Another great example of personal outsourcing

Filed under: BPO,knowldge worker,off shoring,Outsourcing — shamrin @ 23:21

From Wired via The Sophistry blog:

A pseudonymous poster wrote, “About a year ago I hired a developer in India to do my job. I pay him $12,000 to do the job I get paid $67,000 for. He’s happy to have the work. I’m happy that I only have to work 90 minutes a day, talking code. My employer thinks I’m telecommuting. Now I’m considering getting a second job and doing the same thing.”

What a great concept. When I get back into the office tomorrow I’m going to start developing this product right away. I can sell it to all my ex-colleauges in the IT industry.

The original Wired article, about Micro-Multinational companies goes on to talk about how beneficial outsourcing can be to small companies allowing them to concentrate their efforts and funding on their core value proposition, and (once again) how outsourcing benefits owners and the economies of both countries.


1 June, 2007

I am knowledge worker, hear me roar

A couple of recent items I’ve read got me to thinking about my job. My responsibilities here have to do with strategy, business development, marketing and product management. All of these are pretty well defined areas that probably conjure up a familiar image with anyone who works in a medium to large sized business (sometime perhaps I’ll talk about what a thankless task “strategy” can be). But these responsibilities and my title don’t really describe what I am supposed to do, what my real job is. And like my previous entry about the dangers of mis-identifying what business we are in, not recognising what your job is can be, I suspect, just as damaging or perhaps more.

The indie breakfast club blog has a recent entry called How Good is the Conversation In Your Company? In it, Oliver Sweatman talks about a conversation he had with one of his mentors who said this:

“Companies are a string of conversations.”

I think there is a lot of wisdom packed into these six words and it made me think about how important ideas, knowledge and especially communications are to my job and those of my colleagues. This morning’s New York Times (more…)

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