Outsourcing and Call Center Blog

8 June, 2007

Outsource your life

Filed under: BPO,off shoring,Outsourcing,personal — shamrin @ 10:13

Here’s an interesting article from the Wall Street Journal c/o Yahoo on how some Americans are finding opportunities to get good services at reasonable prices by outsourcing personal service offshore. I’ve wondered before whether a large(ish) BPO like ours would be able to come up with a business model to handle individual outsourcing on a mass scale. Alas, the learning curve would be steep as the way we staff, collect revenues and market our services would all requiring re-thinking. Just the same, it seems to me there is an opportunity for an organisation that can build a reputation for quality without the hassles described in the article.

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