Outsourcing and Call Center Blog

31 May, 2007

Unleashing Creativity

Filed under: Call Center — shamrin @ 16:08

Here is a really excellent slideshow about creativity. The future success of the BPO business and, in my opinion, India Inc. lies in our ability to unleash the creativity of our organisations and our staff. Let’s let others take over the low-cost-labour tasks that we pioneered (give these to the Chinese or back to the West who seem to want them). I unleashing the real creative power of our people will mean some non-trivial adjustments to our management style and more than a little bit of overcoming some cultural norms but the reward will be worth the effort. Enjoy.

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